Paw Motion Animals Transport LLC SOC (“PawMotion”) Privacy Policy – Last Updated 13 June 2026
1.    Introduction
1.1.    At PawMotion, we respect your privacy and are committed to protecting your personal information.
1.2.   This Privacy Policy explains what information we collect, how we use it, who we share it with and the choices available to you.
1.3.   By using our website, booking a RUN session or interacting with PawMotion, you agree to the practices described in this Privacy Policy.
2.    Information We Collect
2.1.   We may collect personal information including your name, phone number, email address, service address or location details, and booking and communication history.
2.2.   We may collect dog information including dog names, age, breed, health information, vaccination status, Dubai Municipality registration status, behavioural information, and exercise and participation history.
2.3.   Payments are processed through third-party payment providers. PawMotion does not store full payment card details.
2.4.   PawMotion routinely takes photographs and videos of dogs participating in sessions.
3.    How We Use Your Information
3.1.    We use your information to manage bookings and appointments.
3.2.   We use your information to deliver PawMotion services.
3.3.   We use your information to communicate with you about bookings and services.
3.4.   We use your information to assess suitability for participation and monitor dog welfare and safety.
3.5.   We use your information to maintain service records and process payments.
3.6.   We use your information to improve our services and meet legal and regulatory obligations.
3.7.   We use your information for marketing and promotional activities.
4.    Photos & Videos
4.1.    PawMotion routinely photographs and records dogs during sessions.
4.2.   Photos and videos may be used for social media, marketing campaigns, advertising, website content, educational content, training purposes, operational purposes and other business-related purposes.
4.3.   By participating in PawMotion services, you acknowledge and agree that photographs and videos of your dog may be created and used by PawMotion.
5.    How We Share Information
5.1.    We do not sell your personal information.
5.2.   We may share information with payment service providers, booking and scheduling platforms, technology and software providers, professional advisers and regulatory authorities where required by law.
5.3.   Information will only be shared where reasonably necessary for business operations, legal compliance or service delivery.
6.    Marketing Communications
6.1.    We may contact you regarding bookings, service updates, promotions, offers and PawMotion news.
6.2.   You may unsubscribe from marketing communications at any time.
6.3.   Service-related communications may still be sent where necessary to provide our services.
7.    Data Security
7.1.    We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
7.2.   While we take security seriously, no method of electronic storage or transmission can be guaranteed to be completely secure.
8.    Data Retention
8.1.    We retain information for as long as reasonably necessary to provide services, manage customer relationships, meet legal obligations, resolve disputes and protect legitimate business interests.
8.2.   Information may be securely deleted when it is no longer required.
9.    Your Rights
9.1.    Subject to applicable laws, you may request access to your personal information.
9.2.   You may request correction of inaccurate information.
9.3.   You may request deletion of information where appropriate.
9.4.   You may withdraw from marketing communications at any time.
10.    Third-Party Services
10.1.    Our website and services may use third-party providers for website hosting, online bookings, payment processing, analytics and customer communications.
10.2.   These providers may have their own privacy policies and terms.
10.3.   PawMotion is not responsible for the privacy practices of third-party websites or services.
11.    Children's Information
11.1.    PawMotion services are intended for dog owners and handlers.
11.2.   We do not knowingly collect personal information from children without appropriate consent.
12.    Changes to This Privacy Policy
12.1.    We may update this Privacy Policy from time to time.
12.2.   Any updated version will be published on our website and will apply from the date of publication.
13.    Contact Us
13.1.    If you have any questions regarding this Privacy Policy or how we handle your information, please contact PawMotion.
13.2.    Website: www.pawmotion.ae
13.3.    Email: hello@pawmotion.ae